libredesk
A self-hosted helpdesk and ticketing system for customer support
About
Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.
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Contributors12
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- Helpdesk TicketingCore
Manage customer support tickets
- Ticket WorkflowCore
Track ticket status and responses
- Email IntegrationCore
Receive and reply to tickets via email
- Agent Management
Assign tickets to support agents
- Knowledge Base
Publish help articles for common issues
- Customer Portal
Allow users to submit and track tickets
- Web Interface
Manage support operations through a browser
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